Products
Software we build with our own method
Both solutions are built with the same governed workflow we consult on and teach. Both deploy in your environment. One is in production; one is in a production pilot with one of India's largest health insurers.
SALES COACHING
In production pilotRehearse
Sales staff practise product positioning, objection handling and compliant conversation patterns against a voice AI that plays the customer, in English, Hindi and Tamil. Every call is scored, and managers see agent performance in real time. Built first for health insurance; adapts to any sales team.
The practice call
Roleplay against realistic personas
Scored after every call
Recorded calls with click-to-seek review
English, Hindi, Tamil with code-switching
Manager dashboard
Inference in India; consent capture and redaction built in
CUSTOMER EMAIL
In productionSupportSight
See which customer emails are waiting on you, before the customer asks. SupportSight reads your Microsoft 365 mailboxes inside your own environment, finds the customer threads that never became tickets, and shows who owns each one and how long it has waited. Nothing installs on staff machines. Email never leaves your boundary.
Main dashboard
Shadow-support visibility
Customer threads surfaced from shared and personal mailboxes that never became tickets.
Business-hours clock
Per-team working hours and holidays, so deadlines measure real time to respond.
Reports suite
Mailbox leaderboards, deadline attainment against target, response-time trends, CSV export on everything.
AI enrichment
Summary, category, priority and sentiment on every thread, with personal data redacted on the way out.
Team workflow
Claim and release queues, stuck-thread alerts for leads, cross-mailbox customer history.
Org hierarchy and access control
Dashboards correct at every level, from one agent to the whole organisation.
See either one running.
A live walkthrough, including a real coaching call with Rehearse.